Plainly
How this referral service works
Biohazard Cleanup Medford does not clean anything. We run a phone number that puts people in the Rogue Valley in touch with independent companies that do. You should know that before you dial.
What happens when you call
The phone is answered
At any hour. You may be asked for your ZIP code, so that you reach a company that works where the home is.
You speak with a cleanup company
It is an independent business, not our employee. It will ask what happened, when, in which rooms and on what kind of floor.
The company looks at the job
Usually in person. It should then give you a written description of the work and a price.
You say yes or no
The agreement is between you and that company. If you are unsure, wait, or speak to another company.
What we are, and what we are not
We are
- a referral service for Medford and nearby Jackson County towns
- a source of plain information about what to do first and who pays
- reachable by phone at any hour, and by email for questions about this website
We are not
- a cleanup company, and we have no workers or equipment of our own
- an emergency service; for an emergency call 911
- a judge of any company's quality. The disclaimer at the foot of every page says what to verify yourself
How the service is paid
You pay the cleanup company, and only if you hire it. The company, or a referral network it belongs to, may pay us when a caller is connected. That is how this website is kept running.
It does not change the company's duty to give you its own price. The full statement is in our referral disclosure.
Your call and your privacy
Calls may be recorded by the network that connects them, for quality and billing. There are no forms on this website and it sets no cookies. The privacy policy has the detail.
No rush, no pressure
A Rogue Valley cleanup business is a phone call away
Begin with the street and a sentence about the trouble. From there the business asks its own questions, lays out the work it has in mind and names a figure. Going ahead, or not, is left entirely with you.
Pick up the phone when it suits you
You will be speaking with a Rogue Valley cleanup business that has no ties to this website beyond the referral. There is no script to follow. Tell it your way.
Call (541) 210-5322Phones are picked up day and night, all week
The network carrying your call may record it. See how referrals are paid for and what is kept private.